Reports to: Conflicts Partners and the Director of Knowledge Management
The Conflicts Manager will lead the conflicts department and is responsible for guiding and managing the overall provision of the conflicts full review services as well as the application of firm procedures and policies. This position will be a contributing member of the department and work closely with the Conflicts Partners, firm attorneys, and other members of firm administration to facilitate resolution of conflicts of interest and opening of new matters. Being the primary point person for escalation of conflicts issues, the Conflicts Manager will be responsible for ensuring efficiency in the daily operations of the conflicts checking, as well as hiring, training, and managing the Conflicts team.
The ideal candidate will have a J.D. degree with at least 5 years of experience processing legal conflict checks, plus prior leadership and management experience.
Responsibilities
- Manage and assist with the lateral conflicts check process, new matter conflicts check process, and the new business intake processes
- Provide contextual analysis and critical assessment of new business intake reports, lateral hire conflicts checks, RFPs and other conflicts materials
- Serve as the liaison with the Conflicts Partners, ensuring compliance and updating Conflicts processes as appropriate to meet firm goals
- Oversee the engagement letter and conflicts waiver processes
- Draft waivers and conduct initial review of non-standard engagement terms and Client Terms
- Communicate with attorneys to resolve potential conflicts
- Train, develop, and manage personnel within the department to include Conflict Analysts and New Business Intake Analysts
- Coordinate and monitor workflow among the team
- Other projects as assigned
Required Skills
- Ability to work collaboratively with attorneys and staff in a high-paced environment to identify and resolve issues while providing excellent customer service
- Must be able to use independent judgement and discretion when making decisions, as well as display excellent leadership skills necessary for effective management
- Ability to recognize confidential, sensitive, and proprietary information and maintain such information as confidential
- Demonstrated knowledge of law firm ethical principles, concepts and procedures
- Ability to understand and enforce client service standards and expectations within a law firm and/or professional services environment
- Must be highly analytical, detail-oriented, and demonstrate a commitment to accuracy and thoroughness
- Ability to effectively supervise others, including hiring, training, managing workflow, and managing performance
- Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements
- Must be able to identify, recommend and implement opportunities for policy, process, technology and system improvements
Education and Experience
- J.D. degree required, along with a minimum of five (5) years of work experience processing legal conflicts checks
- Demonstrated leadership experience managing teams of employees
- Aderant and Intapp experience preferred
The Firm offers a very competitive salary and benefits package, including medical, dental, 401K and PTO. A background check will be completed on the final applicant to whom an offer is made.